Surge Commerce E-Commerce System Features

Surge Commerce, our state of the art ecommerce system, provides you with the tools you need to effectivly manage your online store. Powerful order management features such as automatic order notifications for the customer and merchant, inventory tracking, product discounts, and more. And for your customer service, look no further. Surge Commerce provides an excellent level of customer serivce options to your customers such as online order tracking, account management and real time shipping information. Take a look at the features below, and test drive the system via our online demo store (coming soon), and when you are ready contact us with any questions you have.

Complete operation Internet Storefront

• 100% web based administration
• State of the art Ajax interface
• Ability to close your store front for maintance/upgrades
• Support for unlimited products, categories, brands, news articals and website pages
• Add, Edit, Delete and sort products and categories
• All data is stored in a database for fast and efficient retrieval
• Well defined checkout process
• CSS driven template layout

Customer Accounts

• Customer Store Front Accounts
  • Order status and history
  • Recently ordered items
  • Address Book with unlimited addresses
  • Account Maintenance
• Customer administration
  • Add customers
  • View customer order history
  • Deactivate a customers account
  • Edit customer addreses and information
  • Change username and/or password
  • Automatic password reset email to customer

Customer Service

• Contact us form with CAPTCHA integration
• Google Maps integration
• Frequently asked questions (FAQ) self-help area
• Feature-rich Customer Accounts
• Order history with order status updates
• Order Tracking from Account
• Password reset tool from front-end and administrative backend
• Order placed emails

Managing Products, Categories and Brands

• Full-featured WYSIWYG text editor for product, category and brand descriptions
• Unlimited categories and sub-categories
• Unlimited brands/vendors
• Unlimited products
• Unlimited standard "global" product options (i.e. color, size, etc)
• Unlimited custom product options
• Unlimited product attribute combinations
• Unlimited product image uploading with automatic resizing & file optimization
• Assign a product to a specific brand
• Assign images to brands and categories with automatic image uploading, resizing and optimization
• Inventory control by product as a whole or by product attributes
• Multiple category placement support: You can place a product in several categories
• Option to hide or display quantity in stock on the product detail page in the store front
• Featured Products: For any product, define any number of products to feature on the home page or category main page
• Designate a product as "hot" or "on sale"
• Publish a product automatically on a particular time and date.
• Product "Deactivation"
• Product pricing quote request: Customer's can request a price quote for products where a price is not published.
• Product image zoom
• Display "new products" and "sale products"

Manageing Orders

• Detailed order overview
• Automated invoices and packing slip creation in PDF format.
• Merchant email notification when a new order received
• Detailed order status management
• Generate a PDF to print shipping labels
• Bulk print PDF invoices
• Bulk print PDF packing lists
• Bulk print shipping labels
• Bulk order fulfillment

Marketing

• Discounts by item or category
• Customer newsletter subscription list
• URL Rewriting/SEO friendly URLs
• XML sitemap support for services such as Yahoo and Google
• Keywords, description, and title meta tags supported for news articals, pages, products, brands and categories

Payments

• Easy, user configureable payment gateway setup.Gateways included:
  • Authorize.net
• Accept creat cards in real time
• Offline credit card processing

Checkout

• SSL security
• Checkout with account to use address book
• Option to create account before checkout
• Well defined checkout process

Search Engine Optimization

• URL Rewrites for search engine friendly URL's
• Keywords, description, and title meta tags supported for news articals, pages, products, brands and categories.
• Optimized HTML code
• "Breadcrumb" nagivation
• Product searching via ColdFusion's Verity Engine.

Shipping

• Real-time shipping quotes from:
  • USPS
• Set custom handling fees for flat rate and real-time shipping
• Calculate shipping costs by order total, or quantity (Flat Rate Shipping).
• Offer free shipping on any carrier or method
• Limit free shipping offers to specific countries
• International shipping supported
• Authomatic shipping confirmation with tracking number by e-mail.
• Detailed shipping management for actual shipping and insurance costs, tracking numbers, etc

Taxes

• Option whether ot not to calculate tax for each specific product
• Option whether or not to tax shipping costs
• Calculation of order sales tax by customers billing location.
• Support for an unlmited number of tax rates.
• Support for local tax by zip code.

Data Security and Integrity

• Full HTTPS/SSL support. Secure transactions with SSL
• Password-protected administrative panel
• Prevention and logging of all authorized and unauthorized access attempts

General Content Management

• Full-featured WYSIWYG text editor for site pages and news articals
• State of the art Ajax interface
• Unlimited number of website pages.
• Flash photo slide show and image gallery management
• Publish pages on a specific time and date
• Support for meta title, description, and keywords on pages and news articals.

System Information

• Coldfusion 8 & 9
• 99% of source code provided
• Windows 2003/2008 supported.
• MSSQL 2005 Supported
• Helicon APE or ISAPI_Rewrite 3 supported for URL rewriting